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Rank: Newbie
Groups: Member
Joined: 2/3/2011
Posts: 2
Points: 6
Location: PARIS
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I tested the replacemagic professional version and when trial period was expired I bought the application.
I received my key.
Then I launched Replacemagic; the following error appears: "your trial period expired, please register replacemagic"
I have no menu to register.
I connected to a local administrator account, uninstall the application and launch it again.
Error appears: "You have 30 days left until the end of trial period.
In case that replacemagic closes please isntall latest updates for Office or run it as administrator"
I tried to uninstall the application, delete every ReplaceMagic keys in the registry, install again the application and still the same error...
Have you got an idea to resolve that ?
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Rank: Administration
Groups: Administration
Joined: 12/5/2006
Posts: 115
Points: 804
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Hello, when you start RM in left down corner you should see "Register ReplaceMagic" button. Just click there and you will be able to enter license data. If you want we can create license file for you but please send us email on support@replacemagic.com with your order details and email that was used in order. Sorry for inconvenience, Oliver ReplaceMagic team
Oliver
ReplaceMagic Support
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Rank: Newbie
Groups: Member
Joined: 2/3/2011
Posts: 2
Points: 6
Location: PARIS
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sorry but I have no button. Just a Windows error popup.
Perhaps the button is in the splash window of the application.
When I start ReplaceMagic, the splash disappears immediately.
Do you have something to uninstall properly RM ?
My system: windows XP SP3
office version: Office 2007
Thanks a lot for your help
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Rank: Administration
Groups: Administration
Joined: 12/5/2006
Posts: 115
Points: 804
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So RM will immediatelly close after this popup? Can you try to run it as administrator (right mouse click on RM icon and then "Run as Administrator")? Can you please send me your email and order details on support@replacemagic.com and I will send you license file? Thanks
Oliver
ReplaceMagic Support
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